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Care Message

Anjna Patient Education, now CareMessage leverages mobile technology and personalized SMS messages to deliver actionable, tailored medical content that improves appointment attendance, medication compliance and disease self-management skills.

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Our plan for the pilot is to have a dozen 2-part messages from each of our 3 disciplines: medical, nutrition and fitness and mental health.
Each discipline will send out 1 message a week, for a total of 3 per week including meeting reminders, reminders to follow action plans and encouragement to engage in healthier habits.
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group EVENT meeting reminder

 
 Provider can view an overview of all the group meeting reminders that are created, scheduled, in progress, completed, or cancelled.

Provider can view an overview of all the group meeting reminders that are created, scheduled, in progress, completed, or cancelled.

 
 

Admin Dashboard

 
 

Programs Piloted

 

CareMessage piloted programs with 3 clinics and a union to help patients better self-manage to improve their health and decrease unnecessary utilization of services.

 
 
  Health Right 360      The first free medical clinic in the country, HR360 provides primary care, mental health care and substance use treatment. They have a 12-28% no show rate which inconveniences both other patients and doctors.

Health Right 360

The first free medical clinic in the country, HR360 provides primary care, mental health care and substance use treatment. They have a 12-28% no show rate which inconveniences both other patients and doctors.

  St. Anthony Foundation’s Medical Clinic      Through individualized care plans, support groups and education, patients learn to effectively manage their chronic conditions such as obesity, diabetes, and high blood pressure here.

St. Anthony Foundation’s Medical Clinic

Through individualized care plans, support groups and education, patients learn to effectively manage their chronic conditions such as obesity, diabetes, and high blood pressure here.

  Teen Health Van      This mobile medical clinic provides health services such as physical exams, acute illness and injury care, STD testing and treatment, mental health, and nutrition counseling for uninsured and homeless youth.

Teen Health Van

This mobile medical clinic provides health services such as physical exams, acute illness and injury care, STD testing and treatment, mental health, and nutrition counseling for uninsured and homeless youth.

  Unite Here      This union represents about 200,000 hospitality workers in places like hotels, stadiums, casinos, airports and cafeterias in the U.S. and Canada. The union has a health plan Unite Here Health dedicated to providing healthcare for hospitality workers and their families.

Unite Here

This union represents about 200,000 hospitality workers in places like hotels, stadiums, casinos, airports and cafeterias in the U.S. and Canada. The union has a health plan Unite Here Health dedicated to providing healthcare for hospitality workers and their families.

 

Patients and groups can be managed from the dashboard

Upon selecting reminders, a provider has the option of choosing a specific reminder type.

 

The patient profile provides a comprehensive understanding of the different Appointment, Event, Medication, and Educational Messages they will and have received. Whether a user is opted-in or out can be viewed or controlled from their profile.

Information needed to create a patient profile

 

FINDINGS

 

Changes in ER use, hospitalization, prescription drug, and office visits will be monitored. Prescription drug usage is expected to increase in the short term as participants learn the importance of compliance and then again when the reimbursement program kicks in, but may decrease in the long term if participants are successful in self-managing.